Support
Support Triage Agent
Sorts, answers and closes routine tickets overnight, then escalates refunds and bugs with context.
All agents
Typical result
68% of tickets resolved before 9 am
What it does
The Support Triage Agent reads every new ticket in Intercom or Zendesk, tags it, and answers the ones your help center already covers. Anything that touches money or a bug goes to the right person with the customer history attached.
Tags and routes every ticket within minutes
Answers how-to questions from your docs
Issues refunds under your limit
Groups duplicate bug reports into one Linear issue
Guardrails
Set a refund ceiling, choose which plans it can touch, and decide which phrases always need a human. Every reply is logged with the source it used.
Wake up to a cleared queue.
Free for your first three agents. Every action logged, every limit yours.